Danish Customer Service Advisor

Workster is seeking a Danish-speaking Customer Service Advisor to join an award-winning international team in Barcelona. This hybrid role is ideal for those passionate about travel, customer support, and delivering outstanding experiences to Danish travellers. If you are motivated by helping people and want to grow in a dynamic and multicultural environment, this opportunity is for you.

Customer Service Advisor Role – Travel Support for Danish Customers

• Provide first-class assistance to Danish-speaking customers via phone, email, and chat on travel-related queries.
• Support bookings, reservations, itinerary changes, cancellations, and general travel enquiries in a prompt and professional manner.
• Deliver accurate information regarding travel products, services, policies, and procedures.
• Resolve issues or escalate complex cases, ensuring a positive customer experience throughout each interaction.
• Collaborate with internal tea...