Job Description

Are you fluent in Danish and passionate about helping people? Join a prestigious multinational company and deliver exceptional customer experiences—100% remotely from Portugal.

This is your chance to combine language skills, problem-solving, and digital tools in a role where your work truly makes a difference every day.

Your Role

As a Customer Service Representative, you´ll play a key role in shaping the customer journey and building brand loyalty. You will:

  • Support customers via phone, chat, and email with professionalism and empathy
  • Represent a premium brand with confidence and enthusiasm
  • Troubleshoot and resolve inquiries related to digital products and services
  • Accurately document interactions, solutions, and follow-ups in the CRM system
  • Stay up to date on products, services, and policies to provide accurate guidance
  • Collaborate with your team to continuously improve the customer experience
...

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