Danish Speaking Customer Service for Payment Solutions Provider

Mercier Consultancy MD is excited to present an opportunity for Danish Speaking Customer Service Representatives for a leading Payment Solutions Provider, with the added benefit of working in beautiful Greece. This role is perfect for individuals who are passionate about customer service and are eager to assist clients in navigating their payment-related inquiries in Danish.

Key Responsibilities

• Handle customer inquiries regarding payment solutions, transactions, and service support via phone, email, and chat in Danish
• Provide detailed information on payment processing, system features, and fees associated with services
• Assist customers with account setup, troubleshooting, and resolving payment issues
• Resolve customer complaints promptly and ensure a positive customer experience
• Document customer interactions accurately in the CRM system for future reference
• Collaborate with technical teams to address complex inquiries ...