Job Description
Position Details
Position: Danish Speaking Customer Service Representative (Travel Platform)
Location: Barcelona, Spain (Hybrid)
Relocation Package: Included
Role Overview
In this position, you'll support travelers by identifying their needs and offering clear, helpful solutions. Youll handle questions related to bookings, payments, and general platform use, ensuring smooth communication between guests and accommodation partners worldwide. Support is provided through both email and phone, following established guidelines to deliver an excellent customer experience.
Requirements
- Native-level Danish with strong English skills
- Strong written and verbal communication abilities
- Comfortable using digital tools (Office 365, CRM systems, internal software)
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