Job Description

Position Details

Position: Danish Speaking Customer Service Representative (Travel Platform)

Location: Barcelona, Spain (Hybrid)

Relocation Package: Included

Role Overview

In this position, you'll support travelers by identifying their needs and offering clear, helpful solutions. You'll handle questions related to bookings, payments, and general platform use, ensuring smooth communication between guests and accommodation partners worldwide. Support is provided through both email and phone, following established guidelines to deliver an excellent customer experience.

Requirements
  • Native-level Danish with strong English skills
  • Strong written and verbal communication abilities
  • Comfortable using digital tools (Office 365, CRM systems, internal software)
  • Proactive, solution-oriented mindset
  • Able to stay positive and motivated when handling challenging situations
  • Target-driven and organized ...

Apply for this Position

Ready to join Confidential? Click the button below to submit your application.

Submit Application