Job Description

One of the largest medical technology companies in the world has an exciting vacancy for a Danish speaker to join their customer support team in Watford. The successful applicant will be responding to inquiries from customers concerning medical devices and services in a helpful, professional and empathetic manner. The client provides all necessary equipment, on-boarding, and training to support remote work, with a hybrid model in place after training (2 days from the office and the rest from home).


Your responsibilities will include:

  • Delivering exceptional customer service and product support via telephone and email across the Danish speaking market.

  • Demonstrating empathy, patience, and resilience while assisting customers safely.

  • Ensuring all inquiries via telephone and email are responded to in a timely manner (inbound calls).

  • Maintaining up-to-date knowledge of the system and products to provide guidance and advice on ...

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