Job Description

Duties Description The incumbent to this position would be responsible for, but not limited to the following:
• Prepare and present data summary reports from various sources to various stakeholders that identify trends and patterns in the data providing insights and recommendations.
• Work closely with leadership to track key performance metrics, refine tracking, and generate insights that shape strategic decisions.
• Work to analyze a variety of data sets and to identify areas to improve customer experience and streamline items.
o Analyze key agency data sets and recommend strategies to improve internal agency performance as well as external stakeholder experiences.
• Assists in providing technical and analytic support to end users of analytic applications and solutions.
• Utilize SQL to create comprehensive reports, automate data processing tasks, and assist in the development of interactive dashboards.
o Utilize SQL based reporting tools to create...

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