Data Analyst (IT Loyalty Product Platform)

Job Title: Data Analyst

Location: Remote

Position Summary

The Technical Analyst - Monitoring and Data Insights plays a critical role on the IT Loyalty Product Platform team by driving operational excellence through proactive monitoring and data-driven insights. This role focuses on identifying trends, anomalies, and opportunities using real-time telemetry, dashboards, and log analysis to improve the stability and performance of loyalty technology solutions.

The Technical Analyst partners closely with Engineering, Product, Operations, and third-party vendors to define meaningful metrics, develop alerting frameworks, and translate system behaviors into actionable insights. The role supports the creation of a resilient, observable platfo...