Job Description

Responsibilities

  • Lead the business analysis function, contributing to the development of data-driven strategies.
  • Implement and share innovative ideas for data utilization and analysis.
  • Take a proactive approach in identifying opportunities for data-driven improvements.
  • Showcase advanced proficiency in Excel or Google sheet formulas for detailed business analysis and modeling.
  • Utilize Excel for in-depth insights into complex datasets.
  • Develop and implement interactive dashboards for effective data communication.
  • Apply experience and knowledge in analyzing call center, customer services, sales, or telemarketing data.
  • Provide actionable insights to improve performance and efficiency.
  • Implement and maintain data governance practices to ensure data accuracy and integrity.
  • Collaborate with cross-functional teams to streamline data processes.
  • Collaborate effectively with teams to unde...

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