Job Description
Responsibilities
- Lead the business analysis function, contributing to the development of data-driven strategies.
- Implement and share innovative ideas for data utilization and analysis.
- Take a proactive approach in identifying opportunities for data-driven improvements.
- Showcase advanced proficiency in Excel or Google sheet formulas for detailed business analysis and modeling.
- Utilize Excel for in-depth insights into complex datasets.
- Develop and implement interactive dashboards for effective data communication.
- Apply experience and knowledge in analyzing call center, customer services, sales, or telemarketing data.
- Provide actionable insights to improve performance and efficiency.
- Implement and maintain data governance practices to ensure data accuracy and integrity.
- Collaborate with cross-functional teams to streamline data processes.
- Collaborate effectively with teams to unde...
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