Data Analyst Manager

Industry BPO Location India Remote Job Summary Our client is a leading BPO organization specializing in back-office operations They are seeking a results-driven Six Sigma Black Belt Data Analyst Manager to lead process improvement initiatives drive operational excellence and support data-driven decision-making across their BPO back-office operations Main Responsibilities Lead and drive continuous improvement projects across BPO back-office operations using Six Sigma and Lean methodologies Analyze business processes identify inefficiencies and recommend data-driven solutions to optimize performance Conduct root cause analysis RCA for operational issues and implement corrective and preventive actions Define measure and monitor KPIs to ensure operational excellence Partner with cross-functional teams to identify opportunities for automation and process standardization Facilitate workshops training and mentoring to foster a Six Sigma culture across teams Prepar...