Data Analyst

Overview

We are hiring a hands‑on Data Analyst to turn complex, high‑volume data into clear strategies, smarter prioritization, and measurable operational improvements. You will own analytics end to end, including building trusted datasets and metrics, creating dashboards, running diagnostic and predictive analyses, and automating reporting so teams can self‑serve real‑time insights.

Responsibilities

• Build and maintain scalable analytical datasets and automated pipelines in a cloud data warehouse environment.
• Write advanced SQL to extract, transform, and validate data used for reporting and analysis.
• Define and maintain KPI logic, metric definitions, and a consistent reporting layer that teams can trust.
• Develop dashboards and self‑service reporting for executives and operational teams using modern BI tools.
• Lead diagnostic deep dives to explain KPI and SLA changes using root‑cause analysis, segmentation, c...