Data Analytics Manager

Your Impact as A Data Analytics Manager







The Data Analytics Manager is responsible for providing strategic analytics, project management, thought leadership, and data governance across the Global Contact Center and management of the data and analytics team within. The Data Analytics Manager will report to the Global Workforce Management (WFM) and Data Analytics Leader within the Global Contact Center.











Job Responsibilities







Responsible for leading the Data and Analytics team in executing the following key functions:



You Bring Knowledge and Expertise







Required Experience:





+ 3+ years of Contact Center Experience



+ 2+ years of business analytics.



+ 1+ years of data governance and data manage...