Job Description
**About the Role**
At Uber, providing amazing support that establishes trust for riders and driver partners-our community-is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way.
Community Operations is pioneering how Uber manages customer experience and support around the globe and we're looking for an **Data Analytics Specialist IV** to develop and lead various support efforts for our** Delivery CX** Operations.
**What you will do?**
- Ability and experience working with the scientific method using data points as facts to come up with recommendations and insights to drive business decisions;
- Continually improve and automate our methods for gathering data and incorporating it into real-time models, analysis, and actions;
- Review data models and queries while performing weekly and ad hoc data analysis to keep the nerve center of our operations engine running at fu...
At Uber, providing amazing support that establishes trust for riders and driver partners-our community-is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way.
Community Operations is pioneering how Uber manages customer experience and support around the globe and we're looking for an **Data Analytics Specialist IV** to develop and lead various support efforts for our** Delivery CX** Operations.
**What you will do?**
- Ability and experience working with the scientific method using data points as facts to come up with recommendations and insights to drive business decisions;
- Continually improve and automate our methods for gathering data and incorporating it into real-time models, analysis, and actions;
- Review data models and queries while performing weekly and ad hoc data analysis to keep the nerve center of our operations engine running at fu...
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