Data Center Engineer

Location – Lewisville,TX

Job
Description:

Job Summary: We
are seeking a highly motivated and skilled Data Center Optical Engineer to join
our team. The ideal candidate will have experience in racking, cabling, and
stacking equipment, decommissioning, break-fix, remote hands services, hardware
replacement, and network transport optical troubleshooting. The Optical
Engineer will ensure the seamless operation of our data center facilities,
providing top-notch customer service and technical support.

Key Responsibilities:
● Break-Fix: Must be able to work outside of normal business hours (, shift
work), to include nights and weekends, when needed.
● Remote Hands: In-depth knowledge of data center equipment installation and
basic testing methods and procedures (MOPs). Knowledge of operating principles
of data center, wireline and IP transport environments. Ability to interpret
and perform tasks outlined in MOPs, vendor documentation, technical
specifications, network practices, engineering letters and job aids. Knowledge
of telephony networks, optical and IP networks. Ability to identify all colors
associated with telecommunications cable and equipment indicator lights.
Interpret and follow detailed method of procedures (MOPs) and engineering
documents / diagrams.
● Cabling: Ability to work in overhead rack or grid for extended periods of
time pulling long lengths of heavy cables. Handling, installation, and
troubleshooting of Ethernet and fiber cables and connectors, including but not
limited to CAT 5, CAT 6, structured cable, fan-outs, single mode, multi-mode,
RJ, and LC.
● Optical Testing and Troubleshooting: Complete all activities associated with
physically placing equipment identified in project specification documents
including but not limited to, routing, lacing, labeling, terminating and local
/ remote testing and turn up of ethernet, switchboard, fiber, and power cables.
Utilize optical power meter, stabilized light source, VFL, OTDR, and test
equipment to test /G circuits using BERT, RFC4, EtherSAM (, and
iPerf (1G-G). Analyze and resolve network issues associated with equipment
installations / removals. Perform and assist card level troubleshooting and
replacement procedures with assistance from control centers and/or back-office
engineers.
● Site Audits: Review project specifications to validate equipment placement,
cable assignments and determine cable lengths then document results in
proprietary databases. Provide timely and accurate feedback to audit / survey
requests.
● Racking and Stacking: Install, organize, and maintain hardware equipment in
data center racks following standard operating procedures. The ability to use
hand tools and power tools. Ability to learn and retain physical and mechanical
installation specifications. Understanding of basic mechanical terms and tools.
● Decommissioning: Safely remove and dispose of outdated or failed hardware
following data destruction protocols.
● Hardware Replacement: Replace faulty hardware components, including transport
routers, servers, switches, and other network & IT equipment.
● Power Management: Work with power feeds, including redundancy, automatic
transfer switches (ATS), and manage hot/cold aisles effectively.
● Documentation: Read and interpret cut-sheets for physical network
installation, ensuring accurate port connections and cable management.
● AC and DC Power Equipment: Maintain and troubleshoot AC and DC power
equipment, ensuring reliable power distribution and connectivity.
● Provide oversite of 3rd parties’ on-site activities

Qualifications:
• Experience:
o 3-5 years of experience working as a technician in data center operations or
a similar environment, interacting directly with customers.
o Team lead experience preferred

• Soft Skills:
o Must be a self-starter with the ability to work independently without
continuous supervision.
o Must be a team player and have excellent interpersonal communication skills,
especially with customers.
o Excellent organizational and administrative skills.
o Effective written and oral communication skills in English language.
o Ability to multi-task and maintain composure in stressful and demanding work
environments.
o Ability to think forward and learn and apply new concepts quickly.
o Understand and follow all common and industry specific safety standards to
protect personnel and assure network integrity / reliability.
o Communicate as required with multiple departments to optimize project
scheduling, resolve roadblocks, and coordinate material deliveries.
o Use Hyperscale systems and applications to communicate with the customer as
needed.
o Adhere to Hyperscale standards to ensure work meets customer quality
requirements.
• Other

About us:

OTSI is a
leading global technology company offering solutions, consulting, and managed
services for businesses worldwide since 9. OTSI serves clients from its offices across 6 countries around the globe with a Follow-the-Sun model.
Headquartered in Overland Park, Kansas, we have a strong presence in North
America, Central America, and Asia-Pacific with a Global Delivery Center based
in India. These strategic locations offer our customers the competitive
advantages of onshore, nearshore, and offshore engagement and delivery options,
with /7 support. OTSI works with + enterprise customers, of which many are
Fortune ranked, OTSI focuses on industry segments such as Banking, Financial
Services & Insurance, Healthcare & Life Sciences, Energy & Utilities,
Communications & Media Entertainment, Engineering & Telecom, Retail &
Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics,
Government, Defence & PSUs.

Our Center of
Excellence:

Data & Analytics

Digital
Transformation

QA & Automation

Enterprise
Applications

Disruptive
Technologies