Job Description

About the Team/Role 
Data Center Operations Technician: Supports hardware and software installation, configuration, operation and ongoing maintenance of the computer/data center. Operates, monitors and performs basic troubleshooting of equipment, networks, and data processing/batching; assists with logging and documentation of equipment and processes. Responsibilities may also include cabling, racking and server installations.
 

How you'll make an impact

  • Monitors Authorization, Online and Web Services applications; triages and escalates issues to Manager as appropriate;

  • Monitors and assists in failovers, Disaster Recovery Tests, Authorization swings, maintenances and releases as required and provide ongoing communication to both Technical Services teams and IT - Operations teams during times of outage or service impact.

  • Monitors infrastructure components (e.g., networks, servers, storage, databases) to ensure availa...

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