Data Center Ops Manager

Job Description
As a system monitor, your primary responsibility will be to monitor the online system. Whenever anomalies or unusual incidents occur, promptly report them to management and the Corporate and Operations Support Teams. You’ll serve as the first point of contact for incidents, managing and coordinating all necessary support until the issue is resolved. Effective communication is crucial in this role—you’ll keep Scientific Games management and the Lottery informed by communicating incidents and relevant reports as needed. Additionally, you’ll be accountable for ensuring that all projects and tasks are completed within specified timelines and contractual requirements. Creating and maintaining operational procedures will be part of your responsibilities, streamlining processes for maximum efficiency. As the person responsible for software deployment management, you’ll ensure smooth transitions into the production environment. Within corporate guidelines, you’ll also build,...