Job Description
Key Job Responsibilities
Work to meet SLA’s against assigned trouble tickets via a directed workflow.
Serve as first line touch point for hardware troubleshooting and technical issues.
Perform regular server hardware repairs (drives, motherboards, etc.).
Carry out routine network, ...
Work to meet SLA’s against assigned trouble tickets via a directed workflow.
Serve as first line touch point for hardware troubleshooting and technical issues.
Perform regular server hardware repairs (drives, motherboards, etc.).
Carry out routine network, ...
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