Data Center Technician I

Daily Job Duties:

Hardware installation and decommission of enterprise servers and cabling infrastructure.

Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA).

Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment.

Landing racks, cabling, power up and handoff of servers to internal provisioning teams.

Handle daily work through internal tooling systems such as JIRA and Confluence.

Documentation of activities and strict alignment to SOP’s 

Inventory process: Receive, track, and ship data center equipment as needed.

Install, label, and fix fiber/copper/telecom cables as well as patch panel systems.

Understand, interpret, and alignment to local site requirements. 

Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).

Provide on-call emergency support at pre-determined times.

Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.

Support and receive direction from senior team members. 

Provides support in a variety of professional/technical settings

Requirements:

Knowledge of server/storage/network hardware systems and components.

Excellent time management skills.

Detail-oriented with excellent organizational skills.

Be a good team player.

Strong interest in learning new DC concepts and technology.

Dependable and trustworthy.

Must be able to lift up to 50 lbs. 

Must be able to climb a 9 ft ladder.

Strong verbal and written communication skills.

Shift schedule that rotates. Includes weekends and holidays.

Willing to work nights and weekends

IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI,

Good computer skills

Able to lift boxes and move palletized equipment consistently throughout the day

Previous inventory and organization experience preferred

Confident enough to escort contractors while onsite and enforce ORACLE protocols

Familiarity with 5S, Slack and any exposure to mainstream ticketing systems is a plus

Note: This is a 24/7/365 position on-site in West Jordan or Eagle River, UT and includes day/night shift, weekend and holiday work with occasional travel based on business requirements. This position will also require consent to the processing of biometric data for identity verification and access control.

Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 . EAD, OPT, CPT, I-20, F-1 visa stamp etc.

Preferred Qualifications

0 -2 years of enterprise

Linux administration knowledge or other command line interface knowledge/experience

1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.

1 year+ experience in Cooling and Electrical systems concepts inside the data center.

Experience in repairing and working on enterprise server hardware.

May be working towards relevant professional qualification

Career Level - IC1

Monitor the fundamental server/network capacity. Determine the characteristics of a problem and either resolve the problem immediately and/or record, escalate, and track the problem through to closure and to the customer's satisfaction.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $ to $ per hour; from: $51,200 to $99,900 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1