Data Centre Engineer

Responsibilities :

• Work with users for any of IT Infra equipment hosted inside the Data Centre, ensuring compliance to Authority policies/processes and update relevant inventories accordingly.
• Manage, procure and support provision of Data Centre equipment/systems, user documentations and technical manuals.
• Utilize alerting and reporting systems/tools to monitor Data Centre operation and relevant equipment status.
• Work with Asset Management (AM) to perform asset tagging for IT infra equipment.
• Identify problems in Data Centre equipment/system and/or software using tools.
• Diagnose fault and log ticket as required as Level 1 support (e.g. faulty hard disk replacement) and ensure fault being rectified.
• Investigate Data Centre related issues based on the Authority or user's feedback.
• Formulate action plans to resolve problem and Implement action plan and test the system.

Requirements:

• Uni...