Job Description

Job Description

The successful candidate will possess a demonstrated ability to independently perform administration and engineering of various Data Loss Prevention products, compliance with security requirements as well as participate in incident investigation and resolution, projects, functionality and rule testing, upgrades and enhancements for DLP technical infrastructures.


Duties and Responsibilities

  • Provide triage, resolution and technical support to Experian internal clients
  • Resolve incidents based on mutually agreed SLA, severity and priority
  • Meet or exceed GSO SLA requirements of internal stakeholders
  • Quickly reply to queries regarding issues
  • Able to test and replicate issue and trace cause of the problem
  • Isolate issues and server specific problems
  • Support, patch and upgrades including external dependencies.
  • Participate in team meetings
  • Participate in client/internal...

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