Job Description
Job Description
• This role serves as the primary liaison between DSI IT and business end users, leveraging strong knowledge of commercial and sales operations – as well as other core functions – to understand business needs and support day to day production activities.
• It is responsible for ensuring reliable production support across critical commercial data domains (Sales, Omnichannel, Patient, Marketing, Medical Affairs). This includes managing incidents and inquiries, driving root cause analysis, and restoring services quickly to minimize disruption and protect business outcomes.
• The position requires the ability to approach problems creatively and guide technical teams toward effective resolutions for complex data issues.
• The role works collaboratively with Commercial Data Governance, Compliance, Integration, Infrastructure, and other cross functional partners to support projects and deployments, ensuring solutions align with business requirements, compliance ex...
• This role serves as the primary liaison between DSI IT and business end users, leveraging strong knowledge of commercial and sales operations – as well as other core functions – to understand business needs and support day to day production activities.
• It is responsible for ensuring reliable production support across critical commercial data domains (Sales, Omnichannel, Patient, Marketing, Medical Affairs). This includes managing incidents and inquiries, driving root cause analysis, and restoring services quickly to minimize disruption and protect business outcomes.
• The position requires the ability to approach problems creatively and guide technical teams toward effective resolutions for complex data issues.
• The role works collaboratively with Commercial Data Governance, Compliance, Integration, Infrastructure, and other cross functional partners to support projects and deployments, ensuring solutions align with business requirements, compliance ex...
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