Job Description

**Responsibilities**:
2. Workday Transaction Processing: Process high-volume & high-risk transactions in Workday requested through cases/tasks, such as hires, employee movements, data changes, etc. ensuring accuracy and compliance.
4. Customer Service: Provide exceptional service and support to people leaders, stakeholders and HRBPs, ensuring their needs are met efficiently.
5. Collaboration: Partner with COEs & HR Business Partners to address and resolve escalations.
**Minimum Qualifications**:
The following qualification statements reflect the minimum skills and abilities required of the qualified applicant.
- Experience with ServiceNow and Workday: Proficiency in handling cases through ServiceNow and processing transactions in Workday.
- Customer Service Skills: Strong customer service skills to effectively interact with people leaders and HRBPs.
- High-Volume Transaction Handling: Ability to work under pressure with high volume and high-risk transactions, su...

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