Job Description

Job Title: Data Operator
Job Description
We are seeking a Data Operator who will utilize Microsoft products such as Outlook and Excel on a daily basis. This role involves answering calls and fielding incoming calls to direct them to the appropriate departments like police, ER, or internal employees. The individual will also be responsible for adding service tickets in a central station setup. This position operates during the 2nd shift from 3 PM to 11 PM, offering a structured work environment with monitors in an office-based area.
Responsibilities

+ Utilize Microsoft Outlook and Excel for daily tasks.

+ Answer incoming calls and direct them to appropriate departments.

+ Add and manage service tickets.

+ Work in a central station environment handling incoming calls.

+ Undergo a 6-week training period with a manager, followed by a strict schedule.

Essential Skills

+ Data entry experience within the past 2 years.
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