Job Description

**The Position**



The Data and Platform Manager is a core role in enabling Customer Experience and Commercial Excellence across Malaysia, Singapore, and Indonesia by defining and implementing BI business platforms such as CRM and Data Analytics, while also supporting species, marketing, and overall business decision-making. This position goes beyond data maintenance to actively manage and continuously improve business analytics tools, dashboards, and information systems (e.g., Veeva, Ceesa, Engage Insights, Tableau). The role ensures local governance and processes are in place, aligns with global standards, and drives the delivery of actionable insights to support strategic objectives. Acting as the local owner, the manager leads testing, training, and deployment of platforms, monitors KPIs to measure effectiveness, and executes the Platform and Data Transformation Roadmap in a strategic and sustainable manner.



**Tasks and Responsibilities**

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