Job Description

This role is part of the Customer Data Quality team within customer data processes, who've taken up the challenge to improve the quality of members' personal data and tackle the complex, and often long-standing, issues with how the society handles it. 

As part of this team, we're looking for a Customer Data Quality Analyst who will play a critical role in supporting the society with queries, complaints and incidents involving customer data.  They will be responsible for using their investigative skills and knowledge to undertake root cause and drive continuous improvements in customer data processes within the society.  The Analyst will be responsible for using customer data dashboards and MI to proactively cleanse customer data whilst educating colleagues on their responsibilities to support the improvements.

This is a 12 month secondment opportunity.

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