Job Description

Overview

The individual is key to the smooth operation of MUFG’s clients and internal reporting systems for its RS operation.

The role will handle failures in production systems, including CXDH (ADF) and Power BI reports. Additional to this, the role will also need to develop PowerBI reports or ADF configurations.

The role requires a professional who is a great problem solver, adaptable to new systems, is calm and efficient under pressure, and can balance quick wins and long-term strategic interventions


Key Accountabilities and main responsibilities

Strategic Focus

  • Timely, efficient, and high-quality investigation and resolution of high impact issues to ensure smooth ongoing operation of the Data and Analytics reporting systems.
  • Apply Data Warehousing concepts and processes to daily deliverables.
  • Quickly judge the impact of failures and bugs, and triage appropriately.

Operational Management

  • Investigate/triage incidents, root cause analysis, performance tuning, peer review.
  • Document investigations and solutions.
  • communicate effectively with key stakeholders.
  • ETL/Report development when require.
  • PowerBI administration, code promotion and access management.
  • Create and maintain process documentation.
  • Solve technical issues and provide timely, practical, and robust solutions.
  • Learn and attain required knowledge and gain insights into high level business requirements.

Governance & Risk

  • Consistently follows MUFG’s policies and procedures.
  • Follows and identifies improvements in team’s procedures.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.


Experience & Personal Attributes

Experience

  • Overall 8 to 10 years’ experience with minimum 5+ years’ experience in Azure services, including ADF, Logic Apps, Storage Account
  • 5+ years’ experience writing and tuning SQL queries in Azure SQL Database
  • Experience creating and maintaining reports through PowerBI Report Builder (paginated report)
  • Experience using the following applications is desirable:
  1. Control-M
  2. Jira
  3. ServiceNow
  4. Azure DevOps
  5. PowerBI Desktop

Personal Attributes

  • Effective verbal and written communication skills, needed to communicate with global teams/stakeholders.
  • Ability to manage own work.
  • Ability to work as part of a team.
  • Ability to train and mentor other team members.
  • Quality orientation with attention to detail.
  • Commitment to continuous improvement.

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