Job Description
Data Scientist / Analytics Engineer
We're looking for a Senior Data Scientist / Analytics Engineer to join our India analytics team and build the data infrastructure, insights, and predictive models that power our next generation of customer intelligence and operational analytics. You'll transform disparate datasets into clean, scalable data models and deliver dashboards, APIs, and predictive tools that help teams make faster, smarter decisions across support, operations, and customer engagement.
What You'll Do
Build Core Data Pipelines & Models
We're looking for a Senior Data Scientist / Analytics Engineer to join our India analytics team and build the data infrastructure, insights, and predictive models that power our next generation of customer intelligence and operational analytics. You'll transform disparate datasets into clean, scalable data models and deliver dashboards, APIs, and predictive tools that help teams make faster, smarter decisions across support, operations, and customer engagement.
What You'll Do
Build Core Data Pipelines & Models
- Design and implement scalable data pipelines that ingest, clean, and transform data from Zendesk, customer systems, business tools, and third-party sources
- Build curated, analytics-ready data models in Azure using Data Lake, Blob Storage, SQL, and related services
- Develop robust ETL/ELT workflows that ensure data accuracy, timeliness, and consistency
- Create reusable data layers...
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