Data Scientist

About the Role:

We are looking for a highly skilled Data Scientist to design and implement

advanced machine learning models that reduce customer churn and order cancellations.

This role involves working closely with cross-functional teams to build predictive solutions

that identify at-risk customers before cancellation events occur, enabling proactive

retention strategies.

The initial focus will be on reducing broadband order cancellations, but the underlying ML

framework will be designed to support future applications such as customer lifecycle

management, upsell/cross-sell prediction, and service quality analytics across multiple

business domains.

Key Responsibilities:

• Perform data exploration and feature engineering on large structured and

unstructured datasets.

• Build and evaluate predictive ML and deep learning models for customer behavior

prediction, ...