Job Description
The Role
- Own the quality of learning experience for our global flagship programs in the domain of analytics, data science, and artificial intelligence
- Deliver a great learner support experience by ensuring timely resolution and feedback on all learning / academic queries from learners/faculties/mentors
- Lead the strategic initiatives aimed at improving the learning experience/satisfaction, learner engagement, and learning outcome parameters for the programs
- Collaboration with key stakeholders involved in the learning delivery of the programs - senior faculty, industry experts, and mentors
- Develop and leverage analytics-powered solutions to continuously monitor and identify opportunities to improve the quality of the learning experience in terms of appropriateness, accuracy, richness, and outcomes. This will involve solving a variety of business problems using data.
Requirements
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