Data Specialist, Professional Services

Join us as a Data Specialist and be instrumental in supporting the Professional Services team with data needs; lead the successful setup of Trax solutions, finalize reporting requirements, and deliver the professional services developments to client satisfaction and acceptance.

Responsibilities

• Conversion: translate reporting requirements into formats accepted by Trax service providers.
• Cooperation: working closely with our customers and development teams to define, receive and run user acceptance tests on professional services deliverables.
• Implementation: ensure the implementation of the desired solution by collaborating with several internal and external parties (e.g.: Recognition Services, Data Acquisition Services, subject matter experts).
• Integration management: set up scheduled imports and exports; understand and share documentation on API integrations, deeplink, support clients on related questions (data and result analysis via API, JSON data structure).
• Take responsibility: for setup, configuration, maintenance of project reporting and KPIs including periodic analysis of related data items.

What we offer 

• Working on state-of-the-art technology with an international team
• Wide range of fringe benefits: cafeteria package, performance bonus, home office allowance
• We value a strong community, so we regularly organize team-building activities and events
• Hybrid working model
• Career path internally
• Learning & development opportunities

Trax’s mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable. Trax’s retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best – delighting shoppers. Many of the world’s top CPG companies and retailers use Trax’s dynamic merchandising, in-store execution, shopper engagement, market measurement, analytics, and shelf monitoring solutions at scale to drive positive shopper experiences and unlock revenue opportunities at all points of sale. As pioneers in computer vision, Trax continues to lead the industry in innovation and excellence through development of advanced technologies and autonomous data collection methods. Trax is a global company with hubs in the United States, Singapore and Israel, serving customers in more than 90 countries worldwide. To learn more, visit www.traxretail.com.

Trax is committed to a diverse, inclusive, and equitable workplace where all team members, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected. We are committed to a nondiscriminatory approach and maintaining an inclusive environment with equitable treatment for all.  

What will help you succeed in this role:

• Some experience with data (1–2 years)
• You’ve worked in a technical or data-related environment before and feel comfortable navigating data, even if you’re still learning.
• Strong Excel skills
• You know your way around Excel (for example, using VLOOKUP or similar formulas). If you’ve used macros, that’s a nice bonus - but not required.
• Basic to intermediate SQL knowledge
• You can run and slightly adapt existing queries, filter results, and understand what the data is telling you. Writing complex queries is a plus, not a must.
• Ability to understand people's and business needs
• You’re good at listening, asking the right questions, and translating what customers want into clear requirements or use cases.
• Analytical mindset and attention to detail
• You enjoy making sense of information and care about getting things right.
• Good communication/written skills in English
• You can comfortably work in English. Spanish is a plus, but not mandatory.
• Proactive and collaborative attitude
• You’re self-motivated, can work independently when needed, and also enjoy collaborating with others in a fast-paced environment.

Preferred qualifications:

• Hebrew language knowledge