Job Description

ABOUT US:


As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com


JOB DESCRIPTION:


Ensuring processes are set up, operate efficiently and reliably, including data quality monitoring, automation development, and KPI reporting. Act as processual liaison between BMT operations and SAP COE, enabling data-driven decision-making and continuous process optimization.

Data Handover Process Design & Optimization:

  • Conduct current-state assessment of LoB billing data flows (interviews, process mapping, gap analysis)

  • Design future-state data handover process with clear steps, roles (RACI), validation gates, and submission deadlines

  • Develop and pilot to validate approach, select optimal solution (or hybrid) based on data quality, LoB effort reduction, scalability, and cost

  • Deploy selected solution for Wave 1 (LoB 1) and refine for Waves 2-3 based on lessons learned

    • Data Quality Management:

  • Define "complete data" checklists by pricing type (fixed-fee, variable, basis points, T&E, complex)

  • Design automated data validation rules (completeness, accuracy, consistency checks)

  • Monitor data submissions for anomalies and quality issues

  • Investigate and resolve data discrepancies impacting invoice accuracy

  • Coordinate with LoB operations teams on data quality improvements and training needs

    • Process Documentation & Knowledge Management:

  • Document end-to-end billing processes (as-is and to-be)

  • Create standard operating procedures (SOPs) for data submission, validation, exception handling

  • Develop data submission calendars, templates, and user guides for LoB teams

  • Maintain process documentation repository ensuring version control and accessibility

  • Support AD Academy with data handover training materials and LoB workshops

    • Reporting & Analytics:

  • Generate weekly data quality reports for PMO Lead and monthly summaries for Steering Committee

  • Perform ad-hoc analysis supporting business questions

    • Stakeholder Coordination & Change Management:

  • Partner with LoB operations teams to co-design data handover workflows respecting their constraints

  • Conduct LoB workshops training regional teams on new data submission processes

  • Facilitate dry-run billing cycle validating end-to-end data flow

  • Escalate chronic data quality issues to LoB Leaders and PMO Lead

    • YOUR PROFILE:

  • Bachelor's degree in Business Administration, Finance, Operations Management, Industrial Engineering, or related field

  • 4-6 years experience in business process analysis, operations improvement, or data management (finance/billing domain preferred)

  • Strong process mapping and optimization skills (Lean, Six Sigma Green Belt preferred)

  • Advanced Excel skills (pivot tables, complex formulas, macros, Power Query)

  • Experience with data quality frameworks, validation rules, and reconciliation processes

  • Familiarity with automation tools (UiPath, Power Automate, or similar RPA platforms)

  • Strong analytical and problem-solving skills with attention to detail

  • Excellent stakeholder management and facilitation skills (ability to work with LoB operations teams)

  • SAP FI/AR knowledge helpful

    •  KEY COMPETENCIES:

  • Process mapping and optimization (SIPOC, value stream analysis, workflow design)

  • Data analysis and validation (quality frameworks, error taxonomies, reconciliation)

  • Business analysis (requirements gathering, solution design, feasibility assessment)

  • Stakeholder collaboration and facilitation (workshops, training, change management)

  • Documentation and knowledge management (SOPs, templates, user guides)

  • Analytical thinking and problem-solving

  • Communication (translating technical data concepts for operational audiences)

    • WHAT WE OFFER

    We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

    Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

    Our global benefits also include:

  • Support for professional accreditations such as ACCA and study leave 

  • Flexible arrangements, generous holidays, plus an additional day off for your birthday!

  • Continuous mentoring along your career progression 

  • Active sports, events and social committees across our offices 

  • 24/7 support available from our Employee Assistance Program 

  • The opportunity to invest in our growth and success through our Employee Share Plan 

  • Plus additional local benefits depending on your location 

    • Equity in every sense of the word:


    We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. 

    We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

    We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. 

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