Data Verification

Location: Novena

Contract: 6 months

Hours: Mon–Fri, 8:30am–6:00pm

• Conduct survey administration, data verification, and validation.
• Use  advanced Excel and Python for data checking, cleaning, and verification tasks.
• Make outbound calls to clarify respondent information.
• Perform data entry, update case statuses, and report progress.
• Provide admin and coordination support to the contact centre team.
• Respond professionally to queries and ensure quality customer experience.
• Meet KPIs and work independently under tight timelines.
• Adapt quickly to internal systems and tools.

Requirements:

• Minimum 'A' Levels.
• Proficient in computer usage and Microsoft Office.
• Python knowledge or experience (basic data reading/cleaning/validation).
• Strong phone communication and active listening skills.
• Detail-oriented with strong focus on data accuracy and q...