Job Description

Location:

Team:

Global Operations

Employment Type:

Regular

Job Code:

L2EV

Responsibilities

About the TeamThe Datacenter Infrastructure Engineering team supports the company's fast growth by building and operating hyperscale datacenters. The team manages the end to end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable.

  • Work within a ticketing system in support of the server fleet.
  • Be the first point of contact for break-fix technicians.
  • Prioritize ticketing queues and work to resolve escalations.
  • Perform power cycles, troubleshooting, and replace failed components.
  • Physically assist in moving and installing equipment.
  • Assist in projects such as adding new capacity and working on retrofits within the Datacenter.
  • Have a strong desire and capability to learn, ...

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