Job Description
Job Description
Job Title: Dayforce Support Analyst
Location: [Banglore, Pune]
Employment Type: Full-time
Experience Level: [6-8 years]
Role Overview
We are seeking a skilled Dayforce Support Analyst to provide technical and functional support for the Dayforce HCM platform. The role involves troubleshooting issues, managing configurations, and ensuring smooth operation of payroll, time & attendance, benefits, and workforce management modules.
Key Responsibilities
Job Title: Dayforce Support Analyst
Location: [Banglore, Pune]
Employment Type: Full-time
Experience Level: [6-8 years]
Role Overview
We are seeking a skilled Dayforce Support Analyst to provide technical and functional support for the Dayforce HCM platform. The role involves troubleshooting issues, managing configurations, and ensuring smooth operation of payroll, time & attendance, benefits, and workforce management modules.
Key Responsibilities
- Provide Level 1 and Level 2 support for Dayforce HCM modules (Payroll, Time & Attendance, Benefits, Workforce Management).
- Troubleshoot and resolve system issues, escalating to Ceridian or internal teams as needed.
- Manage user access, security roles...
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