Job Description
About Digital Banking and Transformation:
The Digital Banking and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank's own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies
About the Role:
The Channel Manager is responsible for leading the special projects in digital banking space. The Channel Manager builds and manages digital banking products like Internet Banking, Mobile Apps and Chat bots with a view to improve the overall customer experience
Key Responsibilities
- Drive adoption, penetration and deepening of digital channels (Mobile banking / Internet banking) of bank's retail customers...
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