Job Description
About Digital Banking and Transformation:
The Digital Banking and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank's own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficiencies.
About the Role:
The Digital Operation team member is responsible for ensuring handling Retail Internet and Mobile Banking and ASAP related customer's requests, complaints. Ensuring closure of cases within TAT with accurate closure of request. The role requires close coordination with IT to ensure customer
Key Responsibilities:
- Resolve customer's requests and complaints related to Internet and Mobile Banking within pres...
Apply for this Position
Ready to join Axis Bank? Click the button below to submit your application.
Submit Application