DC Implementation Specialist

Join to apply for the Client Operations Manager role at Mercer . This role can be based in Montreal or Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

Overview

As a Client Operations Manager (Defined Contribution & Savings Plan) , you will support our investment consultants in overseeing the transition of our clients into our Mercer Delegated DC solutions. The role involves managing multiple implementations and transitions within the Mercer Delegated DC solutions team, contributing to various special projects, coordinating daily activities to ensure strong governance for our clients, and facilitating operational reporting.

Implementation and Transition

• Coordinate the activities required to transition clients to the new record keeper.
• Act as the primary contact for the client, Mercer and the record keeper during the client transi...