Job Description

  • Overseeing day-to-day operations across inbound, inventory, picking and outboundLeading and coaching Team Leaders and DC team members to achieve daily KPIs and service standards
  • Planning shift resources to meet operational demand, including nights, weekends or peak periodsIdentifying issues, troubleshooting problems and escalating matters to the DCM where required
  • Ensuring a clean, safe and compliant work environment at all times
  • Providing clear, regular communication to staff and stakeholders
  • Supporting the processing of stock, orders, and workflow as needed
  • Developing end-of-shift reports and handovers for the management team
  • Assisting with administration tasks such as employee hours, documentation and supplier service verification
  • Contributing to improvements in people, process and cost efficiencies

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