DCEO Engineer, Data Center Engineering Operations

Overview

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running across AWS data centers with servers, storage, networking, power, and cooling equipment to ensure continual access to innovation. We work on challenging problems with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with teams across AWS to deliver high safety and security standards while providing scalable capacity at the lowest possible cost. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintaining the physical infrastructure of AWS and upholding standards for operational performance in safety, security, availability, productivity, capacity, efficiency, and cost.

We are looking for a Data Center Engineering Operations (DCEO) Engineer with experience in critical facilities management. This role requires a result-driven individual with strong technical understanding and the drive to elevate data center engineering operations. The DCEO Engineer is responsible for engineering operations including risk management, planning, corrective and preventative maintenance for critical infrastructure, and vendor management within our AWS Data Center environment. They oversee day-to-day operational excellence, maintenance of critical infrastructure, supervision of vendors, incident response, and becoming subject matter experts for the facility.

Key job responsibilities

The Data Center Engineering Operation Engineer ensures that all electrical, mechanical, and fire/life safety equipment within the data center operates within contract parameters. This includes risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting.

• Act as the site primary point of contact for internal and external stakeholders, involving communication and relationship management.
• Meet daily hours of operations, on-call requirements, and response during rotations.
• Manage minor and major planned and unplanned site works for critical infrastructure, with an understanding of the works involved, risks, mitigation, and approvals within relevant SLAs as required.
• Responsible for on-site management of contractors, sub-contractors, and vendors, ensuring all work complies with established practices, procedures, and local legislation.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of data center facility infrastructure operations and maintenance.
• Generate change management requests and incident management tickets for DCEO activities.
• Collaborate with DCO managers (IT), Networking, Logistics, Safety, Security, and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
• Establish documentation relevant to technical support of business and facility operations.
• Drive and implement projects to increase current facility capacity, efficiency, sustainability, and reliability.
• Assist in recruiting efforts.
• Support operating partners in resolving infrastructure engineering issues.

A day in the life

• Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, and facility management.
• Provide operational readings and key performance indicators to ensure uptime.
• Responsible for on-site management of contractors, sub-contractors, and vendors, ensuring compliance with practices, procedures, and local legislation.
• Oversee maintenance and operations on electrical, mechanical, and fire/life safety equipment within the data center.
• Work schedule changes may require shifts up to 12 hours and rotation on predefined schedules; some locations have on-call rotations.

About The Team

Diverse Experiences
AWS values diverse experiences. If you do not meet all qualifications, we encourage you to apply. If your career is just starting or follows a non-traditional path, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate—customers range from startups to Global 500 companies.

Inclusive Team Culture
AWS values curiosity and connection. Our affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by bold ideas, fresh perspectives, and the voices of our teams.

Mentorship and Career growth
We strive to become Earth’s Best Employer with knowledge-sharing, mentorship, and career-advancing resources to develop professional skills.

Work/Life Balance
We value work-life harmony and flexibility. A supportive environment helps us achieve success in the cloud.

Basic Qualifications

• 4+ years of relevant work experience in electrical, mechanical, HVAC, or fire systems within a data center or critical facility
• Basic understanding of Service Management concepts (Problem and Change)
• Ability to participate in a 24x7 rotating shift roster

Preferred Qualifications

• Diploma or Bachelor’s Degree in Electrical Engineering, HVAC, Mechanical Engineering, or relevant technical field; experience in a critical environment
• Basic understanding of data center electrical and mechanical systems (e.g., DRUPS, Transformers, Generators, Switchgear, UPS, ATS/STS, PDUs, Chillers, AHUs, CRACs)
• Experience in managing vendors/contractors performing construction, maintenance, and upgrades in large-scale critical environments

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Asia-Pacific Resources Private Limited (Singapore)

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