Job Description
Description
Provides support to end users on a variety of issues. Identifies researches and resolves technical problems. Responds to telephone calls email and personnel requests for technical support. Documents tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts practices and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Must be flexible to alternate FHD and BHD based on business needs. All shift alternating 4 days and 3 days per week 12 hour shifts. 6am-6pm. Front-Half Days - From Sunday -Tuesday or through Wednesday Back-Half Days-From Wednesday-Saturday or Thursday-Saturda...
Provides support to end users on a variety of issues. Identifies researches and resolves technical problems. Responds to telephone calls email and personnel requests for technical support. Documents tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts practices and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Must be flexible to alternate FHD and BHD based on business needs. All shift alternating 4 days and 3 days per week 12 hour shifts. 6am-6pm. Front-Half Days - From Sunday -Tuesday or through Wednesday Back-Half Days-From Wednesday-Saturday or Thursday-Saturda...
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