Dealer Support Representative (Sales Operations)

Descripción y detalle de las actividades- **
Sales Support**- Support RSMs and sales reps in meeting sales goals
- Manage inbound/outbound calls, upselling, and account support
- Provide merchandising guidance and count-and-fill assistance
- Communicate with dealers to monitor sell-through and drive bookings
- Assist customers with assortments using sales data
- Prospect and open new dealer accounts
- Maintain CRM records (HubSpot)
- Prepare samples, reports, and presentation tools
- Provide coverage for RSMs, reps, and DSRs
- Occasional travel for trade shows or key meetings-
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Wholesale Account & Order Management**- Enter and update orders in SAP ByDesign, NuOrder, and EDI
- Manage orders from creation through delivery
- Verify pricing, terms, discounts, and accuracy
- Monitor open orders and update RSMs/Reps and customers
- Ensure orders ship on time
- Review open orders and resolve issues proactively
- Process return authoriz...