DEBI Senior BI Analyst

Roles and Responsibilities:

Delivery:

• Work in Shifts based on rota.
• Identify and resolve technical issues.
• Maintaining and updating system technical documents and service operation manuals.
• To ensure the support provided is within the Service Level agreement set with business and technology groups.
• Ensure IT governance, standards and procedures are adhered to at all times.
• Plan and perform software releases as a part of the Release and Change process.
• Develop and deliver Application software changes according to requirement.
• Investigate production incidents/problems and provide solutions to fixing the issues.
• Assess impact on supported systems based on production changes.
• Follow standard tooling such as ServiceNow to manage Incidents, Problem and Change.
• Maintain a good and detailed knowledge of AMD DEBI (Data Engineering and Business Intelligence) applications so as to effectively provide BAU support.
• Ensure effective communications are maintained through timely sharing of information to technology and business stakeholders.
• Liaise with external vendors such as Informatica, Hitachi for maintenance support on Application tools.
• To cover on call support on a team rota basis.

Risk & Compliance

• Ensure all activity fully complies with the appropriate policies, procedures and controls
• Strict adherence to change management and privileged production access management processes
• Culture and Leadership
• Promote the MUFG values-led culture which is inclusive and diverse.
• Promote a dynamic, delivery driven culture that works alongside business units to provide responsive
  resolutions and value driven solutions.

Job Requirements:

• The Ideal candidate will be part of the DEBI Application support team and we are looking for a person who has strong experience( 7+ years) working in large scale teams and supporting production applications.
• ETL Tools: SSIS
• Database: Oracle , SQL Server
• Reporting tools: SSRS, Power BI
• Batch Job scheduler like Control M (preferred) or any other similar scheduling tool
• Powershell, Plsql, SQL server Stored Procs.
• Cloud: Snowflake ( good to have )
• Experience in application development, database development and system support.
• Experience with Java and python (advantageous).

Functional / Technical Competencies:

• Knowledge of the IT infrastructure (for example, hardware, databases, operating systems, local area networks) and the IT applications and service processes used within a Financial Services organization.
• Required to have a good understanding of software development methodologies.
• Good Data analysis and SQL
• Strong analytical and problem solving skills.
• Possess good verbal and written communication skills.

Personal Requirements:

• Strong decision making skills, the ability to demonstrate sound judgement.
• A structured and logical approach to work.
• Strong problem solving skills.
• A creative and innovative approach to work.
• Excellent interpersonal skills.
• The ability to manage large workloads and tight deadlines.
• Excellent attention to detail and accuracy.
• A calm approach, with the ability to perform well in a pressurized environment.
• Strong numerical skills.