Dedicated Customer Service Professional

Job Overview

We are seeking a highly skilled and dedicated Assistant Team Lead to join our team. This role is responsible for providing exceptional customer service, supporting management in ensuring efficient operations, and maintaining high standards of customer satisfaction.

• The ideal candidate will have strong product knowledge, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:

The Assistant Team Lead will be responsible for:

• Serving customers on the shop floor and providing expert advice to assist in their purchase decisions.
• Maintaining inventories and placing product orders to ensure effective stock management and availability of products.
• Reporting operational issues promptly and addressing customer complaints, providing solutions or escalating as needed.

Requirements:

• Fluency in English.
• Proficiency i...