Job Description
The role is responsible for providing the highest standards of delay attribution for the purpose of performance improvement. Investigation of delay causes with GWR functions including engineering, stations, operations etc. The role is also responsible for resolution of any disputes with Network Rail colleagues in line with contractual requirements
You'll have a keen eye for detail as you're working with delay data, and you'll also be able to develop a good rapport with a wide range of people across your part of the network as you work to find out the root cause of each delay. You'll also be able to deal with competing deadlines, confirming responsibility of each delay with both accuracy and pace.
When delays happen, you'll build an accurate picture of the reasons behind them.
Using data and working with other colleagues you'll get to the heart of each delay. Having recognised the situation, you will then use this to create accura...
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