Delivering Exceptional Service Experience

Service Delivery Lead

We are seeking a seasoned Service Delivery professional to join our team. As a key member of the EMS bureau, you will be responsible for overseeing service delivery across multiple clients.

Your primary focus will be on ensuring seamless client relationships and driving business growth through proactive solution offering.

• Analytical skills with ability to interpret data and present insights effectively;
• Adept at building strong client relationships through clear communication and empathy;
  

Requirements:

• Fair proficiency in English language (C1 or higher);
• Candidate must reside within commuting distance from Madrid;
  
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  Prior experience in technology-enabled services is crucial for this role. You should have an extensive understanding of client relationship management principles, adapting well to changing...