Delivery Coordinator

Responsibilities

• Execute delivery operations in accordance with Pearl SOPs and delivery procedures.
• Ensure all dispatched materials match approved delivery notes, labels, and ERP documentation.
• Monitor, record, and report daily delivery activities and performance.
• Track delivery status and proactively communicate delays or issues to internal stakeholders (Logistics, Supply Chain, Sales, Customer Service).
• Ensure safe handling of finished goods and immediate reporting of any equipment malfunction (forklifts, pallet trucks, etc.).
• Prepare and verify product and shipping labels as per company procedures.
• Manage customer returns in line with approved SOPs.
• Maintain accurate finished‑goods accounting to minimize stock discrepancies.
• Support continuous improvement initiatives to enhance delivery efficiency and reliability.
• Actively participate in daily shop‑floor meetings and safet...