Job Description
Job Summary
Responsible for providing exceptional customer service and generating new sales opportunities. Respond to customer order and quotation requests, over the counter, and received via outside sales representatives, telephone, email, and faxed correspondence. Responsible for receiving, entering and processing orders, and delivering products
Major Tasks, Responsibilities, and Key Accountabilities
- Provides exceptional customer service by greeting and interacting with customers. Upsells by identifying related products, add-on extensions and making customers aware of product promotions.
- Develops relationships and partnerships and establish our business as a First Choice Supplier to our customers.
- Analyzes our market and champions sales initiatives to increase overall market share and profitability.
- Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via te...
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