Delivery Head

The Delivery Head will be responsible for end-to-end delivery, execution excellence,

and realization of client value for CreditNirvana's AI-driven end-to-end Collection

Platform.

This includes institutionalizing delivery discipline, leading multi-product

implementations for large BFSI clients, reinforcing governance, and driving operational

scale until the organization scales up across India, Southeast Asia, and MEA.

2. Primary Duties

A. Strategic Delivery Leadership

Define and institutionalize a single delivery methodology across more than 15 CN

products.

Lead the delivery for enterprise clients across NBFCs, Banks, Fintechs, and ARCs,

ensuring predictable, on-time, in-scope executions.

Translate business commitments into roadmaps of delivery, resource plans, and

milestones with clear accountabilities and governance.

B. Client Program Management

Serve as executive sponsor for key cl...