Delivery Lead (Web)

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe. We are looking for a Delivery Lead (Web).

What will you do?

Johnson Controls is seeking an experienced Delivery Lead for Web Ecosystem to join our Global Marketing IT team. This individual will be responsible for managing and leading a cross-functional team that includes Architects, Web Developers, Testers, Content Migrators, and Marketing Automation Resources.

The Technical Lead will play a pivotal role in ensuring the timely, successful delivery of Web-based websites and digital solutions, utilizing strong Agile/Scrum methodologies and Azure DevOps practices.

This position requires a solid background in managing technical teams, overseeing project timelines, ensuring efficient resource utilization, and ensuring the successful delivery of high-quality, secure, and performance-optimized digital experiences.

How will you do it?

1. Delivery & Financial Management

-Lead and manage delivery of web-based projects, ensuring alignment with business objectives, timelines, and quality standards.

-Own project financials, including budgeting, forecasting, cost tracking, and optimization.

-Hands on experience on Sitecore or any CMS projects is preferred.

-Oversee IT vendor contracts, SOW execution, and license renewals in collaboration with procurement and legal teams.

-Ensure compliance with organizational governance and reporting standards.

2. Agile Leadership

-Facilitate Agile ceremonies (standups, sprint planning, retrospectives) and promote continuous improvement with GenAI mindset.

-Remove impediments and ensure teams remain focused on delivery excellence.

3. People & Resource Management

-Lead a cross-functional team, ensuring effective timesheet allocations, workload balancing, and performance reviews.

-Foster collaboration and continuous improvement across teams.

-Drive accountability and ownership within the team.

4. Governance & Reporting

-Develop and maintain delivery roadmaps aligned with business objectives.

-Track and report on financial performance, resource utilization, and delivery KPIs to senior leadership.

-Maintain comprehensive documentation for governance, audits, and compliance.

5. GenAI Adoption and Automation

-Proven track record of GenAI adoption and implementation is preferred.

-Identify opportunities for GenAI for automation and process optimization.

-Encourage adoption of modern tools and practices to improve efficiency.

6. Performance Monitoring & Reporting

-Track and report on key performance metrics for project delivery, such as velocity, sprint burn-down, release quality, and issue resolution times.

-Provide regular updates to senior leadership on team progress, project status, and any risks that could affect the timely delivery of the project.

7. Quality Assurance and Best Practices

-Ensure adherence to coding standards, best practices, and industry standards for website development, testing, and deployment.

-Foster a culture of quality assurance across the team, ensuring the implementation of automated tests, continuous integration, and continuous testing throughout the development lifecycle.

What are we looking for?

• Bachelor’s Degree in Computer Science or Business field. Master degree preferred.

• Minimum 5-7 years of experience in software delivery and management, with at least 5 years of hands‑on experience as a Delivery Lead in an Agile environment on digital transformation of websites and web applications.

• Strong understanding of Agile methodologies (Scrum, Kanban) using Azure DevOps.

• Experience managing and leading cross‑functional teams, including Architects, Developers, Testers, Content Migrators, and Marketing Automation Resources.

• Hands on experience on Sitecore or any CMS projects is preferred.

• Proven experience in budgeting, cost control, and contract execution.

• Proven track record of delivering high‑quality, performance‑optimized public‑facing websites and digital solutions on time and within budget.

• Strong project management skills, with experience overseeing project timelines, dependencies, resource allocation, and scope management.

• Excellent communication and interpersonal skills to interact effectively with both technical and non‑technical stakeholders.

• Strong leadership and mentorship skills, with a focus on empowering teams, driving collaboration, and fostering a positive team culture.

• Experience with performance monitoring tools and release management in an Azure environment.

• Proficiency in Agile project management tools such as Jira, Confluence, or similar platforms.

• Experience in managing risk, identifying blockers, and implementing proactive solutions to keep projects on track.

• Experience with content migration and marketing automation solutions is a plus.

• Strong problem‑solving skills, with the ability to handle complex project challenges and deliver solutions under tight deadlines.

• Certifications in Agile or Scrum (e.g., CSM, SAFe Agilist) and Project Management certifications (e.g., PMP) are a plus.

What do we offer?

• Comprehensive benefits package.

• Opportunities for professional growth and development.

• Supportive and inclusive work environment.

• Commitment to work‑life balance and employee well‑being.

• Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non‑discrimination.