Job Description
We are looking for a Delivery Manager with a strong sense of ownership, excellent communication skills, and a positive, solution-oriented attitude. This role is responsible for managing multiple client accounts, ensuring smooth service delivery, and leading teams effectively while maintaining high client satisfaction.
The ideal candidate is highly organized, people-focused, and comfortable working in a client-facing environment.
Key Responsibilities- Manage and oversee delivery across multiple client accounts simultaneously.
- Act as the primary point of contact for clients, ensuring clear, professional, and timely communication.
- Coordinate internal teams to ensure commitments, timelines, and expectations are met.
- Monitor delivery performance, identify risks, and proactively address issues.
- Lead, coach, and support team members to ensure strong performance and engagement.
- Ensure processes, documenta...
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